HomeCustomers & AccountsCustomers & AccountsGeneral account management & help with customer management By dev@payadvantage.com•29 articlesCustomer ExperienceSend Your Customer a Payment ReceiptSend Your Customer a Refund ReceiptSend Your Customer a Payment History ReportWhat Your Customer Sees When Authorising a Payment Request LinkWhat Your Customer Sees When Authorising a Digital Direct DebitHow Your Customer Changes Their Payment Details for an Active Direct DebitCustomer ManagementCustomer Settings & AlertsPayment Reminders for Direct DebitDeleting, Archiving & Restoring CustomersAdding Customers from your Hosted PagesImporting Customers from a CSV fileAccount, Invoices, Subscription & Bank AccountsChanges to your Business Name or Business StructureExport Your Customers Payment DataSettlement Ledger Floating BalanceDedicated Fee LedgerInvoices & Subscription Plan RatesUnderstanding how we calculate GST on your invoiceChanging the Bank Account we Deposit Funds IntoPayment Receipts with fees includedChanging your weekly subscription plan/feeBusiness Account DetailsHow do I cancel my Pay Advantage account?Reactivating a Closed Pay Advantage AccountSecurity & UsersCan't Log in to Your Pay Advantage Account?3D Secure 2 / Payer AuthenticationSystem Security, Data Protection & PrivacyReset a Forgotten PasswordCreating/Managing Users, Notifications & PermissionsInfoContact Us